Terms and Conditions

Terms and Conditions

Effective Date: April 18, 2025

By using this website or booking services with African Hair Braiding by Hawa (“we,” “our,” or “us”), you agree to the terms listed below.

Appointments

  • Appointments may require a non-refundable deposit to confirm your booking.
  • Please arrive on time. Late arrivals may result in cancellation or rescheduling.
  • To cancel or reschedule, please give us at least 24 hours’ notice.

Service Policy

  • We do not offer refunds for completed services.
  • It is your responsibility to communicate any scalp sensitivities, allergies, or preferences before service begins.
  • Final results vary based on hair type, condition, and style requested.

SMS Consent and Text Message Policy

By providing your phone number, you agree to receive SMS messages from us. These messages may include:

  • Appointment confirmations and reminders
  • Service updates or limited-time offers
  • Support-related follow-ups

You can opt out at any time by replying “STOP.” Message and data rates may apply.

A2P 10DLC Compliance

We use verified messaging systems that follow U.S. A2P 10DLC regulations. Your contact details are protected and never sold or shared with third parties.

Website Use

  • You may not copy, scrape, or misuse content on this website.
  • We reserve the right to update information, pricing, and terms without prior notice.

Liability

  • We are not responsible for damage caused by improper care after the service.
  • It is your responsibility to follow all maintenance and care instructions provided by your stylist.

Contact

If you have questions about these terms, contact us:

Email: hawacissekaba@gmail.com
Phone: (301) 507-1174